Juice Factory AI Inference Platform
Last updated: January 21, 2026
By accessing or using the Juice Factory AI inference platform (the "Service"), you agree to be bound by these Terms of Service (the "Terms"). If you do not agree, do not use the Service.
If you are using the Service on behalf of a company or other legal entity, you represent that you have authority to bind that entity, and "Customer", "you", and "your" refer to that entity.
Juice Factory provides AI inference services, including:
We may add, modify, or discontinue features from time to time.
The Service is intended for business and professional use. If you are a consumer, you may have additional mandatory rights under applicable consumer laws. Nothing in these Terms limits such mandatory rights.
You must create an account and provide accurate information. You are responsible for:
You must not share or resell API keys or access to the Service except as expressly authorized in writing by Juice Factory.
You agree not to use the Service to:
We may publish or reference an Acceptable Use Policy ("AUP") and treat violations as a material breach of these Terms.
You are responsible for the content you submit to the Service (including any personal data within API Content) and for ensuring you have all necessary rights, permissions, and lawful basis to submit such content.
AI-generated output may be incorrect, incomplete, or inappropriate. You are responsible for evaluating and validating output before using it, especially in high-stakes contexts.
You agree not to rely on the Service as the sole basis for decisions that could cause harm, including medical, legal, safety-critical, or regulatory decisions, unless you have implemented appropriate human review and controls.
As between the parties:
Juice Factory does not use API Content to train or improve foundation models.
Note: This section constitutes the data processing terms between you (Controller) and Juice Factory (Processor) for API Content containing personal data, in accordance with GDPR Article 28.
You determine the purposes and means of processing for API Content. Juice Factory processes API Content solely to provide the Service as instructed by you through API requests.
Juice Factory will:
All API Content is processed on Juice Factory's own infrastructure located in Sweden (EU/EEA). We do not use third-party cloud providers for inference processing. Your data does not leave our physical control during processing.
By default, API Content is processed in memory and not persistently stored. Limited exceptions apply only when:
We use the following categories of sub-processors:
No sub-processors have access to API Content. We will notify you of material changes to sub-processors via the portal.
We implement security measures appropriate to the risk, including:
If we become aware of a personal data breach affecting API Content, we will notify you without undue delay (and in any event within 72 hours) with information necessary for you to fulfill your own notification obligations.
Upon termination of the Service or upon your request, we will delete API Content in our possession, except where retention is required by law. Since API Content is not persistently stored by default, deletion is automatic.
Upon reasonable request and subject to confidentiality obligations, we will provide information necessary to demonstrate compliance with these data processing terms. For enterprise customers requiring formal audits, contact legal@juicefactory.ai.
You represent and warrant that:
We may use vendors/sub-processors to provide the Service (e.g., infrastructure, monitoring, security, payment processing). Where required, we implement appropriate contractual safeguards (including SCCs for international transfers) as described in our Privacy Policy and DPA.
We implement appropriate technical and organizational security measures, including encryption in transit and access controls. You are responsible for securing your systems, endpoints, credentials, and for implementing best practices such as key rotation and least privilege.
The Service operates on a prepaid Credits system. You must maintain a positive balance to use the API. Unless otherwise stated in an order form:
Fees are exclusive of applicable taxes (including VAT), unless expressly stated otherwise. You are responsible for taxes associated with your purchases, except where we are required to collect them.
Payments may be processed by a third-party processor (e.g., Stripe). We do not store full payment card details.
Payments are non-refundable except where required by law or expressly stated in writing by Juice Factory.
We may change pricing, model rates, and billing mechanics from time to time. Material changes will be communicated via the portal and/or email, and will apply prospectively.
We may impose or modify rate limits, quotas, and usage restrictions to protect the Service and other customers. We may throttle, suspend, or block requests that appear abusive or that threaten security/reliability.
We strive to provide high availability but do not guarantee uninterrupted or error-free service. Planned maintenance may temporarily affect availability.
The Service, Documentation, and all related intellectual property are owned by Juice Factory and/or its licensors. You receive a limited, non-exclusive, non-transferable license to access and use the Service and Documentation during the term, subject to these Terms.
You must not copy, modify, distribute, sell, or lease the Service or Documentation except as expressly permitted.
If we share non-public information with you (e.g., roadmap, security details, pricing arrangements), you must keep it confidential and use it only to evaluate or use the Service. This does not apply to information that is public, independently developed, or lawfully obtained without confidentiality obligations.
You may terminate your account at any time via the portal settings, subject to any unpaid fees or contractual commitments in an order form.
We may suspend or terminate access immediately if:
Upon termination:
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE". TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY PARTICULAR USE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Some jurisdictions do not allow certain limitations; in such cases, limitations apply to the fullest extent permitted.
You will indemnify and hold harmless Juice Factory, its affiliates, and personnel from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
You may not use the Service in violation of export control or sanctions laws. You represent that you are not located in, controlled by, or a national/resident of a sanctioned jurisdiction where use is prohibited.
We may update these Terms from time to time. If changes are material, we will notify you via email and/or portal notification. Continued use of the Service after the effective date of updated Terms constitutes acceptance.
These Terms are governed by the laws of Sweden, excluding conflict of law principles. Any dispute arising out of or relating to these Terms will be finally resolved by the courts of Stockholm, Sweden, unless mandatory law provides otherwise.
For questions about these Terms: legal@juicefactory.ai
Privacy contact: privacy@juicefactory.ai
Juice Factory AB
Stockholm, Sweden